SERVICE MANAGER – CATANIA

For our client, a well-known premium brand in the automotive industry, we are seeking:

n.1 Service Manager

The main objective of the role is to ensure that the Client receives a level of service in line with their expectations by ensuring that work is carried out on time and to the expected quality standards. He/she will need to ensure profitability in the management of the workshop work and contribute to the training of the workshop staff. He/she will manage the after-sales processes and operational resources in the group’s three locations; specifically, he/she will be responsible for planning the workshop activities, the parts warehouse and logistics activities to ensure that they are carried out in accordance with the procedures. Daily supervise the processes in the workshop area, the warehouse, and the logistics support area. He/she will be responsible for implementing guidelines for the proper management and support of customer-related processes to deliver the best quality and customer experience.

Features of the offer:

– Workplace: Catania
– Working hours: Full Time Monday to Saturday

Requirements:

– At least 5 years’ experience in the field
– Organizational and resource management skills
– Leadership
– Ability to work by objectives
– Data analysis and goal setting skills
– Ability to understand Customer needs
– Objection management

Type of contract offered: direct placement at client company.

The offers are addressed to candidates of both sexes (L.903/77) and in compliance with our privacy policy (EU Regulation No. 2016/679)

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    If you encounter any problems filling out the form, you can send your application to the e-mail address selezionetalq@quintegia.it

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    Aut. Min. Prot. 0000183 of 28/11/2017