Sustainability and Purchase Choice: A New Paradigm

In the current landscape, environmental and social awareness is revolutionizing various sectors, including the automotive supply chain. According tothe “Automotive Customer Study 2023”,a significant 52% of respondents, owners of battery electric vehicles (BEVs), indicate that their decision to purchase an electric vehicle was strongly influenced by the desire to reduce environmental impact.. This figure rises…

With Generation Z, BEVs (Battery Electric Vehicles) will boom.

Article published in Quattroruote – December 2023 La generazione Z e le auto elettriche: lo studio di Quintegia – Quattroruote.it The debate around electric cars is becoming increasingly heated and with uncertain outcomes. Actions are taken within a perimeter where the end customer, the true protagonist of a revolution that promises to be epochal, is…

Italians are loyal to their trusted garages but willing to change for greater reliability, convenience, and flexibility.

Customers who turn to authorized and independent garages and repairers for work on their cars are loyal to the same service provider, complain about a lack of innovation in different stages of the relationship, and would like personalized services capable of meeting their needs and requirements. This is the picture painted by the Service Customer…

Top50 Dealer Automotive: a decade that marks an +80% increase in average revenue, with a projection of further growth for 2022

340 million euros in average revenue in 2021 by the top 50 automotive dealership groups in Italy, with an overall market share that could exceed 30% in 2022. Top50 Dealer, Quintegia’s analysis that has been illustrating the performance of automotive dealerships in Italy for over twenty years, reveals this year that Top50 italian dealerconsidering the…

The crucial role of the dealer in the era of innovation in the mobility sector.

The mobility sector is undergoing significant changes, making it essential to conduct an in-depth analysis of the dealer’s role, their value proposition, and how their services evolve to meet customer needs. The dealer is no longer just an intermediary; they have become a key element in the customer experience. Since 2018, Quintegia has conducted the…