The Automotive Customer Study 2025 overturns the approach to buying four wheels: new brands, electric, online and AI in the name of Generation Z.

74% of those born between 1995 and 2007 would buy an electric car and 69% would have no problem doing so online. 72% of digital natives like AI as a way to book appointments. Quintegia’s Automotive Customer Study 2025 reveals a new player for the future of mobility: Gen Z. The results of the annual…

Toyota is the manufacturer with the highest dealer satisfaction rating in the main European markets.

The results of the European Automotive Retailer Satisfaction were presented at Automotive Dealer Day 2025. Toyota is the No. 1 brand in Dealer Satisfaction in the main European markets. The award was accepted by Alberto Santilli, Managing Director of Toyota Motor Italia during Automotive Dealer Day. The result emerged from the first edition of the…

Quintegia: In Italy, the top 50 dealers are focusing on consolidation, investment in digital and used equipment, and skills development

Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…

Quintegia record year: from 2022 to date +56% revenue and a team of 35 professionals ready for #ADD25

Celebrates its first 20 years in business and kicks off a new phase of international development and expansion. New Automotive Dealer Day dates unveiled. Quintegia, the Study and Research Center that focuses on innovation and networking in the automotive and mobility industry celebrates its first 20 years of activity, closing a three-year period marked by…

Service Customer Study 2024: in after-sales, quality and price drive choices as digital gains ground

52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…