Customers who turn to authorized and independent garages and repairers for work on their cars are loyal to the same service provider, complain about a lack of innovation in different stages of the relationship, and would like personalized services capable of meeting their needs and requirements. This is the picture painted by the Service Customer…
In an increasingly interconnected world, Asia has established itself as an epicenter of growth and innovation, particularly in the automotive and technology sectors. Over the last thirty years, as recent reports and analyses have shown, globalization has led Asian companies to significantly expand their production and global influence. Manufacturing and Technology Sector: The Engine of…
340 million euros in average revenue in 2021 by the top 50 automotive dealership groups in Italy, with an overall market share that could exceed 30% in 2022. Top50 Dealer, Quintegia’s analysis that has been illustrating the performance of automotive dealerships in Italy for over twenty years, reveals this year that Top50 italian dealerconsidering the…
The mobility sector is undergoing significant changes, making it essential to conduct an in-depth analysis of the dealer’s role, their value proposition, and how their services evolve to meet customer needs. The dealer is no longer just an intermediary; they have become a key element in the customer experience. Since 2018, Quintegia has conducted the…
The automotive sector has always been in constant change, evolving with new technologies, consumer needs, and geopolitical shifts. However, recently, the market has seen particularly notable developments, especially in the electric car sector. According to recent ACEA analyses, in June, battery electric vehicle sales surpassed diesel car sales for the first time. An impressive result…
