Quintegia After-Sales Navigator: 29% of Dealers Manage Service in a Structured Way—A Key Growth Engine for Dealerships

Quintegia’s study highlights the increasingly strategic role of aftersales and the drivers that will fuel dealership growth in the post-sales arena—spotlighting service as a key value engine and the Service Manager as a pivotal figure in the transformation. Today, 29% of Italian dealerships can be considered “advanced” in aftersales management: they operate with a highly…

Quintegia appoints new board of directors to lead international growth

Tommaso Bortolomiol, Fabio Barbisan and Charles Mills make up the new Board of Directors of Quintegia Spa, with the aim of accelerating the international expansion of the Treviso-based research and consulting company. Quintegia S.p.A., an Italian company with over twenty years of experience in research, training and innovation for the automotive and mobility industry and…

After-sales Navigator: The future of after-sales is in business extension, customer experience and organization

Quintegia presented at Service Day the first edition of the study “After-sales Navigator: Present and Future of After-sales for Dealer,” which explores in detail the growing importance of after-sales for automotive dealer in order to provide them with a detailed picture of the most relevant opportunities and issues. The study looks at the key pieces…

Electrification in Italy: Between Challenges and Progress Towards 2030

Italy is moving determinedly towards a more sustainable future, but the path towards electrification faces significant obstacles. According to the latest Italy Progress Index by Quintegia, our country is progressing towards the 2030 goal at a moderate pace, highlighting a notable delay. The National Integrated Plan for Energy and Climate (PNIEC) sets the ambitious target…

Quintegia presents the first study on ESG criteria in dealerships

Italian dealerships focus on sustainability,but lack integrated planning with clear objectives. 66% of dealerships in Italy source sustainable and/or self-produced energy from renewable sources. In 21% of cases, environmental goals to be achieved have been identified and are monitored through precise KPIs, indicating that only this portion is well-prepared and attentive in the monitoring and…

Battery and Charging: How Do They Influence the Demand for Electric Vehicles?

“Electric Mobility: Inevitable or Not? Consumer Perspective Analysis” conducted by Quintegia and Motus-E, is the most extensive research to date on European consumers’ attitudes toward purchasing electric vehicles (EVs). In the previous article, it was revealed that the price of Battery Electric Vehicles (BEVs) is the most significant factor influencing consumer purchase decisions. Another important…

Automotive Dealer Day, at Veronafiere from September 14 to 16, sets the course for the future of the industry

THE THREE-DAY EVENT BY QUINTEGIA FOR THE B2B MOBILITY ECOSYSTEM COMMUNITY RETURNS The mobility ecosystem between digitization, electrification, sustainability, and servitization. It is gearing up to intercept the sector’s development directions at the 2021 edition of Automotive Dealer Day (#ADD21), Quintegia’s annual event for the entire B2B community in the industry. For the first time…

Responsibility, Entrepreneurial Spirit, and Community Engagement for Auto Dealers

We have entered a new era in which social responsibility, a sense of enterprise, and commitment to the community are key ingredients for a company’s long-term success and reputation. The way each company addresses these issues is important for entrepreneurs, managers, employees, and customers alike. With a consistent commitment to innovation, Quintegia and Findomestic Banca…