They renew their partnership for Service Day: together for the evolution of automotive after sales

Auto Ecosystem, Car ecosystem, Dealer Business, Events

Quintegia and AsConAuto confirm the renewal of their strategic partnership, strengthening their joint commitment to organising Service Day, the event dedicated to the automotive after-sales industry. Since its first edition in 2018, Service Day represents a unique opportunity to address the main challenges of the industry, promoting synergies and networking among after-sales operators. The three-year…

Service Customer Study 2024: in after-sales, quality and price drive choices as digital gains ground

Cross Industry, Dealer Business, Research, Research

52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…

DealerSTAT proclaims BMW for the second consecutive time as the best brand in service according to dealers

Car ecosystem, Dealer Business, Electric, Research, Research

Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…

A Service Day 2024, three studies to discover new business opportunities.

Auto Ecosystem, Dealer Business, Events, Research, Research

The Quintegia event, born from an idea by AsConAuto, focuses on content and stands as the only dedicated event in Italy capable of capturing the sector and offering concrete tools and solutions to its leaders and operators. Service Day, scheduled for October 24th and 25th at the Centro Congressi Veronafiere, will be the stage where…

Service Management Academy: The New Frontier of Training for Automotive After-Sales

Dealer Business, People & Processes, People and processes, Training, Training

Automotive Dealer Day saw Quintegia and AsConAuto present the Service Management Academy, an intensive training program designed for after-sales professionals in the automotive industry. This course, designed to update and enhance skills, offers practical and concrete tools to tackle the current and future challenges of the industry.  Overview of the Automotive After-Sales Market  The automotive…