Celebrates its first 20 years in business and kicks off a new phase of international development and expansion. New Automotive Dealer Day dates unveiled. Quintegia, the Study and Research Center that focuses on innovation and networking in the automotive and mobility industry celebrates its first 20 years of activity, closing a three-year period marked by…
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Human resources, training, management systems, AI, innovation, communication the assets aimed at a comprehensive, contemporary and efficient customer experience. The curtain closes on the fourth edition of Service Day, with confirmation that the repair business can increase and evolve by taking into consideration investments and transformations on human resources, training, management systems, AI, innovation, and…
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52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…
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Quintegia presented at Service Day the first edition of the study “After-sales Navigator: Present and Future of After-sales for Dealer,” which explores in detail the growing importance of after-sales for automotive dealer in order to provide them with a detailed picture of the most relevant opportunities and issues. The study looks at the key pieces…
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Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…
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