Service Customer Study 2024: in after-sales, quality and price drive choices as digital gains ground
52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63…
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After-sales Navigator: The future of after-sales is in business extension, customer experience and organization
Quintegia presented at Service Day the first edition of the study “After-sales Navigator: Present and Future of After-sales for Dealer,”…
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DealerSTAT proclaims BMW for the second consecutive time as the best brand in service according to dealers
Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT…
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Italy Progress Index 2024: Electric leaves Italy skeptical only number of columns grows but with few cars to recharge
In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far…
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Service Day 2024: The “Generation After-Sales” program.
On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering…
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Law No. 108/2022: implications for auto distribution
fQuintegia, with the support of Findomestic Banca and Nobis Assicurazioni, presented an in-depth study on Law No. 108/2022, titled “La…
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Quintegia presents the first identikit of business customers. Here’s how VAT-registered individuals and SMEs approach the market and how dealers respond.
The Automotive Customer Study 2025 overturns the approach to buying four wheels: new brands, electric, online and AI in the name of Generation Z.
Automotive Dealer Day: results of the 22nd edition of the DealerSTAT study
Toyota is the manufacturer with the highest dealer satisfaction rating in the main European markets.
New Brand Observatory – The rise of emerging brands, which have grown 15-fold in just over four years. They now account for almost 6% of the Italian car market.
