The event will explore the future of after-sales as a cornerstone of economic sustainability in the automotive industry. The annual Service Day event, organised by Quintegia and based on an idea by AsConAuto, is a key date in the automotive after-sales business calendar. It returns on 16 and 17 October at the Congressi Veronafiere. After…
The Company Car Canvas study highlights that long-term rental is the preferred form of mobility (33% of respondents); that the focus remains on diesel engines (53%); and that business customers prefer dedicated (68%), timely (66%) and flexible (58%) solutions. The first edition of Company Car Canvas, Quintegia’s study presented during Automotive Dealer Day 2025 –…
74% of those born between 1995 and 2007 would buy an electric car and 69% would have no problem doing so online. 72% of digital natives like AI as a way to book appointments. Quintegia’s Automotive Customer Study 2025 reveals a new player for the future of mobility: Gen Z. The results of the annual…
The 2025 results of the DealerSTAT study were previewed during the session entitled ‘The Strategic Role of Dealers in Europe’s Evolving Market: Stronger Together?’ held at Automotive Dealer Day (Verona, 13-14-15 May 2025). Conducted by Quintegia, the DealerSTAT Study is an annual survey of dealer satisfaction with manufacturers, aimed at Italian dealership owners. The survey…
The results of the European Automotive Retailer Satisfaction were presented at Automotive Dealer Day 2025. Toyota is the No. 1 brand in Dealer Satisfaction in the main European markets. The award was accepted by Alberto Santilli, Managing Director of Toyota Motor Italia during Automotive Dealer Day. The result emerged from the first edition of the…
27 new automotive brands have arrived or will arrive in Italy by 2028, 90% of which are Chinese. There are 27 new automotive brands that have arrived or will arrive on the Italian car market by 2028, 90% of which are Chinese in origin or ownership. And the market share of those already present is…
Quintegia and AsConAuto confirm the renewal of their strategic partnership, strengthening their joint commitment to organising Service Day, the event dedicated to the automotive after-sales industry. Since its first edition in 2018, Service Day represents a unique opportunity to address the main challenges of the industry, promoting synergies and networking among after-sales operators. The three-year…
Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…
NADA Show 2025, hosted Jan. 23-26 in New Orleans, reaffirmed its role as an indispensable event for the global automotive industry. Despite weather adversity, which forced the international airport to be closed for more than 2 days due to what is said to be the largest snowfall in more than 100 years, the convention managed…
Celebrates its first 20 years in business and kicks off a new phase of international development and expansion. New Automotive Dealer Day dates unveiled. Quintegia, the Study and Research Center that focuses on innovation and networking in the automotive and mobility industry celebrates its first 20 years of activity, closing a three-year period marked by…
Human resources, training, management systems, AI, innovation, communication the assets aimed at a comprehensive, contemporary and efficient customer experience. The curtain closes on the fourth edition of Service Day, with confirmation that the repair business can increase and evolve by taking into consideration investments and transformations on human resources, training, management systems, AI, innovation, and…
52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…
Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…
In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far from expectations. This is the picture provided by Quintegia’s Italy Progress Index*, which – by systemizing the trends in charging infrastructures, registrations and the electric vehicle fleet – describes a complex situation that has not…
On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering concrete solutions for all operators. “Generation After-Sale” is the main theme of the 4th edition of Service Day, the Quintegia event, the brainchild of AsConAuto, scheduled for Oct. 24th and 25th at the Centro Congressi…
fQuintegia, with the support of Findomestic Banca and Nobis Assicurazioni, presented an in-depth study on Law No. 108/2022, titled “La disciplina della distribuzione automobilistica,” at the latest Automotive Dealer Day in Verona. (Available only in Italian) This study, drafted… by Lawyer Marco A. Grilli of the Grilli Law and Tax Firm, offers a detailed analysis…
The Quintegia event, born from an idea by AsConAuto, focuses on content and stands as the only dedicated event in Italy capable of capturing the sector and offering concrete tools and solutions to its leaders and operators. Service Day, scheduled for October 24th and 25th at the Centro Congressi Veronafiere, will be the stage where…
Toyota wins the 2024 DealerSTAT award as the No.1 brand for Italian dealers, breaking a three-year streak where Porsche was the award’s winner. This was revealed in the twenty-first edition of DealerSTAT, the annual study by Quintegia that measures the satisfaction level of dealers in their relationships with automotive manufacturers. At the top of the…
At the beginning of the year, the Italian automotive industry witnessed a 7% reduction in dealers compared to 2023. This data appears from the Dealer Network Study, a study conducted by Quintegia that analyzed the situation of 31 of the most important automotive brands present on the market in Italy. Examining the impact of recent…
Italy is moving determinedly towards a more sustainable future, but the path towards electrification faces significant obstacles. According to the latest Italy Progress Index by Quintegia, our country is progressing towards the 2030 goal at a moderate pace, highlighting a notable delay. The National Integrated Plan for Energy and Climate (PNIEC) sets the ambitious target…
The fourth edition of Service Day – the event by Quintegia born from an idea by AsConAuto, dedicated to dealer, authorized and independent repairers, automotive manufacturers, body shops and all companies involved in the after-sales chain – will take place from October 24th to 25th at VeronaFiere.“Generazione Post Vendita” is the main theme of the…
Italian dealerships focus on sustainability,but lack integrated planning with clear objectives. 66% of dealerships in Italy source sustainable and/or self-produced energy from renewable sources. In 21% of cases, environmental goals to be achieved have been identified and are monitored through precise KPIs, indicating that only this portion is well-prepared and attentive in the monitoring and…
