This year DealerSTAT reaches an important milestone by celebrating its 20th anniversary! The Study, which gathers satisfaction levels of Italian dealership owners in their relationships with Manufacturers, has over the years contributed to focusing attention on the relationship between Manufacturers and Networks, stimulating discussions with the management of the brands and promoting alignment activities with…
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Sudden and exponential change in required skills, radical transformation of work methods, the emergence of the need to talk about work in a different way. These are just some of the macro-trends that are reshaping human resource management in companies, turning it into a complex activity that must balance method and empathy, structure and flexibility,…
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Italy is lagging behind in Europe both in terms of used car sales to end customers, considering that in the last 10-15 years, there have been an average of around 3 million units sold (compared to France and Germany, which have sold 6/7 million units), and in the used-new car ratio, where for every 3…
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In the Automotive Customer Study 2022 by Quintegia, a study on automotive consumer trends and attitudes, it emerged that there are five significant elements for the customer experience today: Responsibility, Experience, Service, Phygital, and Personalization. Regarding Responsibility, Alberto Bet from Quintegia emphasized that 74% of the respondents pay attention to concrete actions taken by companies…
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PRESS RELEASE In June, registrations of fully electric cars amounted to 6,190, a decrease of 11.9% compared to the same month in 2021. This data has had an impact on the index, which has reached 46.8 between April and June. Treviso, July 11, 2022 – Italy is falling behind in meeting the current targets for…
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