Top Dealer Network Excellence 2025 is Quintegia’s new initiative for companies that are part of the Top Dealer Network. The program was created to acknowledge and promote continuous-improvement journeys within a group that already stands as a benchmark for Italian automotive retail. The goal isn’t to add yet another award to an already long list…
All the after-sales results from Quintegia’sstudy were presented at Service Day 2025 DealerSTAT 2025 names Toyota the best brand for service, according to dealers, during the 5th edition of Service Day. According to Quintegia’s analysis of data collected between March and April for the 2025 edition of DealerSTAT, Toyota was the brand that best met…
The event will explore the future of after-sales as a cornerstone of economic sustainability in the automotive industry. The annual Service Day event, organised by Quintegia and based on an idea by AsConAuto, is a key date in the automotive after-sales business calendar. It returns on 16 and 17 October at the Congressi Veronafiere. After…
The Company Car Canvas study highlights that long-term rental is the preferred form of mobility (33% of respondents); that the focus remains on diesel engines (53%); and that business customers prefer dedicated (68%), timely (66%) and flexible (58%) solutions. The first edition of Company Car Canvas, Quintegia’s study presented during Automotive Dealer Day 2025 –…
74% of those born between 1995 and 2007 would buy an electric car and 69% would have no problem doing so online. 72% of digital natives like AI as a way to book appointments. Quintegia’s Automotive Customer Study 2025 reveals a new player for the future of mobility: Gen Z. The results of the annual…
The 2025 results of the DealerSTAT study were previewed during the session entitled ‘The Strategic Role of Dealers in Europe’s Evolving Market: Stronger Together?’ held at Automotive Dealer Day (Verona, 13-14-15 May 2025). Conducted by Quintegia, the DealerSTAT Study is an annual survey of dealer satisfaction with manufacturers, aimed at Italian dealership owners. The survey…
27 new automotive brands have arrived or will arrive in Italy by 2028, 90% of which are Chinese. There are 27 new automotive brands that have arrived or will arrive on the Italian car market by 2028, 90% of which are Chinese in origin or ownership. And the market share of those already present is…
Quintegia and AsConAuto confirm the renewal of their strategic partnership, strengthening their joint commitment to organising Service Day, the event dedicated to the automotive after-sales industry. Since its first edition in 2018, Service Day represents a unique opportunity to address the main challenges of the industry, promoting synergies and networking among after-sales operators. The three-year…
Find out more about the Content Program of #ADD25 Automotive Dealer Day – House of Mobility returns, May 13-15 in Verona, for its 23rd edition with the claim “Decoding Revolution,” with the aim of not just observing change, but decoding it, offering concrete keys to interpret the future of mobility.The event, conceived and organised by…
Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…
NADA Show 2025, hosted Jan. 23-26 in New Orleans, reaffirmed its role as an indispensable event for the global automotive industry. Despite weather adversity, which forced the international airport to be closed for more than 2 days due to what is said to be the largest snowfall in more than 100 years, the convention managed…
Celebrates its first 20 years in business and kicks off a new phase of international development and expansion. New Automotive Dealer Day dates unveiled. Quintegia, the Study and Research Center that focuses on innovation and networking in the automotive and mobility industry celebrates its first 20 years of activity, closing a three-year period marked by…
In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far from expectations. This is the picture provided by Quintegia’s Italy Progress Index*, which – by systemizing the trends in charging infrastructures, registrations and the electric vehicle fleet – describes a complex situation that has not…
On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering concrete solutions for all operators. “Generation After-Sale” is the main theme of the 4th edition of Service Day, the Quintegia event, the brainchild of AsConAuto, scheduled for Oct. 24th and 25th at the Centro Congressi…
fQuintegia, with the support of Findomestic Banca and Nobis Assicurazioni, presented an in-depth study on Law No. 108/2022, titled “La disciplina della distribuzione automobilistica,” at the latest Automotive Dealer Day in Verona. (Available only in Italian) This study, drafted… by Lawyer Marco A. Grilli of the Grilli Law and Tax Firm, offers a detailed analysis…
The Quintegia event, born from an idea by AsConAuto, focuses on content and stands as the only dedicated event in Italy capable of capturing the sector and offering concrete tools and solutions to its leaders and operators. Service Day, scheduled for October 24th and 25th at the Centro Congressi Veronafiere, will be the stage where…
Toyota wins the 2024 DealerSTAT award as the No.1 brand for Italian dealers, breaking a three-year streak where Porsche was the award’s winner. This was revealed in the twenty-first edition of DealerSTAT, the annual study by Quintegia that measures the satisfaction level of dealers in their relationships with automotive manufacturers. At the top of the…
At the beginning of the year, the Italian automotive industry witnessed a 7% reduction in dealers compared to 2023. This data appears from the Dealer Network Study, a study conducted by Quintegia that analyzed the situation of 31 of the most important automotive brands present on the market in Italy. Examining the impact of recent…
Italy is moving determinedly towards a more sustainable future, but the path towards electrification faces significant obstacles. According to the latest Italy Progress Index by Quintegia, our country is progressing towards the 2030 goal at a moderate pace, highlighting a notable delay. The National Integrated Plan for Energy and Climate (PNIEC) sets the ambitious target…
The fourth edition of Service Day – the event by Quintegia born from an idea by AsConAuto, dedicated to dealer, authorized and independent repairers, automotive manufacturers, body shops and all companies involved in the after-sales chain – will take place from October 24th to 25th at VeronaFiere.“Generazione Post Vendita” is the main theme of the…
The Italian automotive landscape is showing signs of significant transformations, with the Top50 Dealers* representing an interesting point of observation According to analyses conducted by Quintegia, in 2022, these major industry players recorded a growth in their market share, reaching 30.2%, a figure that, thanks to recent acquisitions, will lead to a share of at…
The key players in the international mobility system will meet in Verona from May 14th to 16th, at the new location of Halls 11-12 at Veronafiere. Automotive Dealer Day makes the change and internationalization process tangible and becomes House of Mobility – “Where Automotive Meets Mobility.” The only Italian event with an international scope, capable…
In the current landscape, environmental and social awareness is revolutionizing various sectors, including the automotive supply chain. According tothe “Automotive Customer Study 2023”,a significant 52% of respondents, owners of battery electric vehicles (BEVs), indicate that their decision to purchase an electric vehicle was strongly influenced by the desire to reduce environmental impact.. This figure rises…
Article published in Quattroruote – December 2023 La generazione Z e le auto elettriche: lo studio di Quintegia – Quattroruote.it The debate around electric cars is becoming increasingly heated and with uncertain outcomes. Actions are taken within a perimeter where the end customer, the true protagonist of a revolution that promises to be epochal, is…
Customers who turn to authorized and independent garages and repairers for work on their cars are loyal to the same service provider, complain about a lack of innovation in different stages of the relationship, and would like personalized services capable of meeting their needs and requirements. This is the picture painted by the Service Customer…
In an increasingly interconnected world, Asia has established itself as an epicenter of growth and innovation, particularly in the automotive and technology sectors. Over the last thirty years, as recent reports and analyses have shown, globalization has led Asian companies to significantly expand their production and global influence. Manufacturing and Technology Sector: The Engine of…
340 million euros in average revenue in 2021 by the top 50 automotive dealership groups in Italy, with an overall market share that could exceed 30% in 2022. Top50 Dealer, Quintegia’s analysis that has been illustrating the performance of automotive dealerships in Italy for over twenty years, reveals this year that Top50 italian dealerconsidering the…
The mobility sector is undergoing significant changes, making it essential to conduct an in-depth analysis of the dealer’s role, their value proposition, and how their services evolve to meet customer needs. The dealer is no longer just an intermediary; they have become a key element in the customer experience. Since 2018, Quintegia has conducted the…
The automotive sector has always been in constant change, evolving with new technologies, consumer needs, and geopolitical shifts. However, recently, the market has seen particularly notable developments, especially in the electric car sector. According to recent ACEA analyses, in June, battery electric vehicle sales surpassed diesel car sales for the first time. An impressive result…
AUTOMOTIVE CUSTOMER STUDY 2023: BRAND NOTORIETY BIAS COLLAPSES, NEARLY 50% OF POTENTIAL CAR CUSTOMERS LOOK TO NEW INDUSTRY PLAYERS, 89% IF GEN Z IS CONSIDERED Sustainability, personalized sales experiences, vehicle ownership, and alternative forms of mobility take center stage in Quintegia’s study. From the Automotive Customer Study 2023, Quintegia’s research on automotive consumer trends and…
Quintegia, the Center for Studies and Research focused on innovation and networking, reveals the contents and program of Automotive Dealer Day, an event it organizes and promotes for its twenty-first edition, taking place at Veronafiere from May 16 to 18, 2023. The theme “Mobility Leader”, which also titles the event, will anticipate future scenarios and…
This year DealerSTAT reaches an important milestone by celebrating its 20th anniversary! The Study, which gathers satisfaction levels of Italian dealership owners in their relationships with Manufacturers, has over the years contributed to focusing attention on the relationship between Manufacturers and Networks, stimulating discussions with the management of the brands and promoting alignment activities with…
In the fourth and final quarter of 2022, the BEV – Italy Progress Index qualitative analysis by Quintegia shows a modest sign of growth, with a score of 44.6, fostering hopes for a recovery in the electrification process in Italy,despite a significant drop compared to the same period in 2021 when a score was 12…
