The event will explore the future of after-sales as a cornerstone of economic sustainability in the automotive industry. The annual Service Day event, organised by Quintegia and based on an idea by AsConAuto, is a key date in the automotive after-sales business calendar. It returns on 16 and 17 October at the Congressi Veronafiere. After…
The Company Car Canvas study highlights that long-term rental is the preferred form of mobility (33% of respondents); that the focus remains on diesel engines (53%); and that business customers prefer dedicated (68%), timely (66%) and flexible (58%) solutions. The first edition of Company Car Canvas, Quintegia’s study presented during Automotive Dealer Day 2025 –…
The 2025 results of the DealerSTAT study were previewed during the session entitled ‘The Strategic Role of Dealers in Europe’s Evolving Market: Stronger Together?’ held at Automotive Dealer Day (Verona, 13-14-15 May 2025). Conducted by Quintegia, the DealerSTAT Study is an annual survey of dealer satisfaction with manufacturers, aimed at Italian dealership owners. The survey…
Quintegia and AsConAuto confirm the renewal of their strategic partnership, strengthening their joint commitment to organising Service Day, the event dedicated to the automotive after-sales industry. Since its first edition in 2018, Service Day represents a unique opportunity to address the main challenges of the industry, promoting synergies and networking among after-sales operators. The three-year…
Find out more about the Content Program of #ADD25 Automotive Dealer Day – House of Mobility returns, May 13-15 in Verona, for its 23rd edition with the claim “Decoding Revolution,” with the aim of not just observing change, but decoding it, offering concrete keys to interpret the future of mobility.The event, conceived and organised by…
Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…
Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…
In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far from expectations. This is the picture provided by Quintegia’s Italy Progress Index*, which – by systemizing the trends in charging infrastructures, registrations and the electric vehicle fleet – describes a complex situation that has not…
On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering concrete solutions for all operators. “Generation After-Sale” is the main theme of the 4th edition of Service Day, the Quintegia event, the brainchild of AsConAuto, scheduled for Oct. 24th and 25th at the Centro Congressi…
fQuintegia, with the support of Findomestic Banca and Nobis Assicurazioni, presented an in-depth study on Law No. 108/2022, titled “La disciplina della distribuzione automobilistica,” at the latest Automotive Dealer Day in Verona. (Available only in Italian) This study, drafted… by Lawyer Marco A. Grilli of the Grilli Law and Tax Firm, offers a detailed analysis…
Toyota wins the 2024 DealerSTAT award as the No.1 brand for Italian dealers, breaking a three-year streak where Porsche was the award’s winner. This was revealed in the twenty-first edition of DealerSTAT, the annual study by Quintegia that measures the satisfaction level of dealers in their relationships with automotive manufacturers. At the top of the…
At the beginning of the year, the Italian automotive industry witnessed a 7% reduction in dealers compared to 2023. This data appears from the Dealer Network Study, a study conducted by Quintegia that analyzed the situation of 31 of the most important automotive brands present on the market in Italy. Examining the impact of recent…
The fourth edition of Service Day – the event by Quintegia born from an idea by AsConAuto, dedicated to dealer, authorized and independent repairers, automotive manufacturers, body shops and all companies involved in the after-sales chain – will take place from October 24th to 25th at VeronaFiere.“Generazione Post Vendita” is the main theme of the…
The key players in the international mobility system will meet in Verona from May 14th to 16th, at the new location of Halls 11-12 at Veronafiere. Automotive Dealer Day makes the change and internationalization process tangible and becomes House of Mobility – “Where Automotive Meets Mobility.” The only Italian event with an international scope, capable…
In the current landscape, environmental and social awareness is revolutionizing various sectors, including the automotive supply chain. According tothe “Automotive Customer Study 2023”,a significant 52% of respondents, owners of battery electric vehicles (BEVs), indicate that their decision to purchase an electric vehicle was strongly influenced by the desire to reduce environmental impact.. This figure rises…
Article published in Quattroruote – December 2023 La generazione Z e le auto elettriche: lo studio di Quintegia – Quattroruote.it The debate around electric cars is becoming increasingly heated and with uncertain outcomes. Actions are taken within a perimeter where the end customer, the true protagonist of a revolution that promises to be epochal, is…
Customers who turn to authorized and independent garages and repairers for work on their cars are loyal to the same service provider, complain about a lack of innovation in different stages of the relationship, and would like personalized services capable of meeting their needs and requirements. This is the picture painted by the Service Customer…
In an increasingly interconnected world, Asia has established itself as an epicenter of growth and innovation, particularly in the automotive and technology sectors. Over the last thirty years, as recent reports and analyses have shown, globalization has led Asian companies to significantly expand their production and global influence. Manufacturing and Technology Sector: The Engine of…
340 million euros in average revenue in 2021 by the top 50 automotive dealership groups in Italy, with an overall market share that could exceed 30% in 2022. Top50 Dealer, Quintegia’s analysis that has been illustrating the performance of automotive dealerships in Italy for over twenty years, reveals this year that Top50 italian dealerconsidering the…
The mobility sector is undergoing significant changes, making it essential to conduct an in-depth analysis of the dealer’s role, their value proposition, and how their services evolve to meet customer needs. The dealer is no longer just an intermediary; they have become a key element in the customer experience. Since 2018, Quintegia has conducted the…
The automotive sector has always been in constant change, evolving with new technologies, consumer needs, and geopolitical shifts. However, recently, the market has seen particularly notable developments, especially in the electric car sector. According to recent ACEA analyses, in June, battery electric vehicle sales surpassed diesel car sales for the first time. An impressive result…
AUTOMOTIVE CUSTOMER STUDY 2023: BRAND NOTORIETY BIAS COLLAPSES, NEARLY 50% OF POTENTIAL CAR CUSTOMERS LOOK TO NEW INDUSTRY PLAYERS, 89% IF GEN Z IS CONSIDERED Sustainability, personalized sales experiences, vehicle ownership, and alternative forms of mobility take center stage in Quintegia’s study. From the Automotive Customer Study 2023, Quintegia’s research on automotive consumer trends and…
Porsche is the number 1 brand for Italian dealers. This emerged from the twentieth edition of DealerSTAT, the annual study by Quintegia that measures dealer satisfaction in their relationship with car manufacturers. At the top of the ranking, Porsche confirms its position with a rating of 4.05 (on a satisfaction index from 1 to 5,…
Quintegia, the Center for Studies and Research focused on innovation and networking, reveals the contents and program of Automotive Dealer Day, an event it organizes and promotes for its twenty-first edition, taking place at Veronafiere from May 16 to 18, 2023. The theme “Mobility Leader”, which also titles the event, will anticipate future scenarios and…
This year DealerSTAT reaches an important milestone by celebrating its 20th anniversary! The Study, which gathers satisfaction levels of Italian dealership owners in their relationships with Manufacturers, has over the years contributed to focusing attention on the relationship between Manufacturers and Networks, stimulating discussions with the management of the brands and promoting alignment activities with…
In the fourth and final quarter of 2022, the BEV – Italy Progress Index qualitative analysis by Quintegia shows a modest sign of growth, with a score of 44.6, fostering hopes for a recovery in the electrification process in Italy,despite a significant drop compared to the same period in 2021 when a score was 12…
Sudden and exponential change in required skills, radical transformation of work methods, the emergence of the need to talk about work in a different way. These are just some of the macro-trends that are reshaping human resource management in companies, turning it into a complex activity that must balance method and empathy, structure and flexibility,…
Italy is lagging behind in Europe both in terms of used car sales to end customers, considering that in the last 10-15 years, there have been an average of around 3 million units sold (compared to France and Germany, which have sold 6/7 million units), and in the used-new car ratio, where for every 3…
When talking about energy transition, there is a lot of focus on the adjective, so on energy, forgetting the fact that first and foremost, it is a transition, involving various factors and far-reaching implications. This is one of the first thoughts shared in his speech at the Automotive Dealer Day 2022 Fabrizio Maronta, among the…
What does gender equality mean to you? Gender equality means providing the same opportunities for growth and career satisfaction to every individual, regardless of their gender. In your opinion, why is it important for companies to embrace gender equality? Often, female labor is viewed by companies as limiting and problematic due to the biological roles…
For the third time in the last 5 years, Porsche has been confirmed as the number 1 brand in Dealer Satisfaction for cars.
