Lead With Your Brand: at Automotive Dealer Day 2026 the future of automotive retail between new competitiveness and entrepreneurial leadership

Automotive Dealer Day, Retail Automotive

Lead With Your Brand is the guiding theme of Automotive Dealer Day 2026, shaping the vision of an industry undergoing profound transformation. In a market marked by new competitive dynamics and evolving business models, brand strength emerges as the key lever to lead change—an expression of entrepreneurial leadership and long-term differentiation. Quintegia’s event, internationally recognised…

Quintegia Named Among the 2025 Business Visionaries: A Recognition of Method, Research, and Long-Term Vision

Events, People and processes

Quintegia has been named among the “Visionari D’Impresa 2025”, a prestigious recognition awarded on December 1 in Milan and accepted by our HR Manager, Daniele Dibello. The award ceremony brought together leading figures from business, culture, and institutions, hosted in the elegant setting of the Grand Hotel Villa Torretta Milan Sesto. For Quintegia, this award…

Service Day 2025: keeping pace with after-sales. Over 25 in-depth sessions, dedicated studies and expert opinions will alternate on stage.

Auto Ecosystem, Car ecosystem, Dealer Business, People and processes, Technologies and Digital, Training

The event will explore the future of after-sales as a cornerstone of economic sustainability in the automotive industry. The annual Service Day event, organised by Quintegia and based on an idea by AsConAuto, is a key date in the automotive after-sales business calendar. It returns on 16 and 17 October at the Congressi Veronafiere. After…

Quintegia presents the first identikit of business customers. Here’s how VAT-registered individuals and SMEs approach the market and how dealers respond.

Auto Ecosystem, Car ecosystem, Cross Industry, Dealer Business, Electric, Research, Research

The Company Car Canvas study highlights that long-term rental is the preferred form of mobility (33% of respondents); that the focus remains on diesel engines (53%); and that business customers prefer dedicated (68%), timely (66%) and flexible (58%) solutions. The first edition of Company Car Canvas, Quintegia’s study presented during Automotive Dealer Day 2025 –…

The Automotive Customer Study 2025 overturns the approach to buying four wheels: new brands, electric, online and AI in the name of Generation Z.

Auto Ecosystem, Dealer Business, Electric, People & Processes, People and processes, Research, Research

74% of those born between 1995 and 2007 would buy an electric car and 69% would have no problem doing so online. 72% of digital natives like AI as a way to book appointments. Quintegia’s Automotive Customer Study 2025 reveals a new player for the future of mobility: Gen Z. The results of the annual…

Automotive Dealer Day: results of the 22nd edition of the DealerSTAT study

Auto Ecosystem, Car ecosystem, Dealer Business, New Brand, No Cover, Research, Research

The 2025 results of the DealerSTAT study were previewed during the session entitled ‘The Strategic Role of Dealers in Europe’s Evolving Market: Stronger Together?’ held at Automotive Dealer Day (Verona, 13-14-15 May 2025). Conducted by Quintegia, the DealerSTAT Study is an annual survey of dealer satisfaction with manufacturers, aimed at Italian dealership owners. The survey…

Toyota is the manufacturer with the highest dealer satisfaction rating in the main European markets.

Dealer Business, Events, Research, Research

The results of the European Automotive Retailer Satisfaction were presented at Automotive Dealer Day 2025. Toyota is the No. 1 brand in Dealer Satisfaction in the main European markets. The award was accepted by Alberto Santilli, Managing Director of Toyota Motor Italia during Automotive Dealer Day. The result emerged from the first edition of the…

New Brand Observatory – The rise of emerging brands, which have grown 15-fold in just over four years. They now account for almost 6% of the Italian car market.

Auto Ecosystem, Cross Industry, Dealer Business, New Brand, Research, Research

27 new automotive brands have arrived or will arrive in Italy by 2028, 90% of which are Chinese. There are 27 new automotive brands that have arrived or will arrive on the Italian car market by 2028, 90% of which are Chinese in origin or ownership. And the market share of those already present is…

Quintegia appoints new board of directors to lead international growth

Dealer Business, People & Processes, Uncategorized

Tommaso Bortolomiol, Fabio Barbisan and Charles Mills make up the new Board of Directors of Quintegia Spa, with the aim of accelerating the international expansion of the Treviso-based research and consulting company. Quintegia S.p.A., an Italian company with over twenty years of experience in research, training and innovation for the automotive and mobility industry and…

They renew their partnership for Service Day: together for the evolution of automotive after sales

Auto Ecosystem, Car ecosystem, Dealer Business, Events

Quintegia and AsConAuto confirm the renewal of their strategic partnership, strengthening their joint commitment to organising Service Day, the event dedicated to the automotive after-sales industry. Since its first edition in 2018, Service Day represents a unique opportunity to address the main challenges of the industry, promoting synergies and networking among after-sales operators. The three-year…

‘Decoding Revolution’: the program of the 23rd edition of Automotive Dealer Day has been unveiled

Auto Ecosystem, Car ecosystem, Dealer Business, Events, Research

Find out more about the Content Program of #ADD25 Automotive Dealer Day – House of Mobility returns, May 13-15 in Verona, for its 23rd edition with the claim “Decoding Revolution,” with the aim of not just observing change, but decoding it, offering concrete keys to interpret the future of mobility.The event, conceived and organised by…

Quintegia: In Italy, the top 50 dealers are focusing on consolidation, investment in digital and used equipment, and skills development

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

Through the Dealer Network Study, Quintegia provides a snapshot of the automotive distribution landscape, analyzing the structure of the networks (sales and assistance), the management policies for sales activities and the average economic performance generated by the Top 50 Dealer Groups in Italy and Europe*. The situation in Italy: the top 5 Italian groups by…

NADA 2025: A show of strength of how the global automotive industry can overcome difficulties

Auto Ecosystem, Cross Industry, Dealer Business, Events

NADA Show 2025, hosted Jan. 23-26 in New Orleans, reaffirmed its role as an indispensable event for the global automotive industry. Despite weather adversity, which forced the international airport to be closed for more than 2 days due to what is said to be the largest snowfall in more than 100 years, the convention managed…

Quintegia record year: from 2022 to date +56% revenue and a team of 35 professionals ready for #ADD25

Auto Ecosystem, Cross Industry, Dealer Business, Events

Celebrates its first 20 years in business and kicks off a new phase of international development and expansion. New Automotive Dealer Day dates unveiled. Quintegia, the Study and Research Center that focuses on innovation and networking in the automotive and mobility industry celebrates its first 20 years of activity, closing a three-year period marked by…

Service Day 2024 with more than 34 billion euros in sales the repair business emerges as an industry to invest in

Events

Human resources, training, management systems, AI, innovation, communication the assets aimed at a comprehensive, contemporary and efficient customer experience. The curtain closes on the fourth edition of Service Day, with confirmation that the repair business can increase and evolve by taking into consideration investments and transformations on human resources, training, management systems, AI, innovation, and…

Service Customer Study 2024: in after-sales, quality and price drive choices as digital gains ground

Cross Industry, Dealer Business, Research, Research

52 percent of customers would change garages if they had greater guarantees of reliability and quality of service, and 63 percent would be willing to share car and usage data for additional services and benefits. These are some of the findings from the Service Customer Study 2024, the annual study conducted by Quintegia, and presented…

DealerSTAT proclaims BMW for the second consecutive time as the best brand in service according to dealers

Car ecosystem, Dealer Business, Electric, Research, Research

Presented at Service Day 2024 all the results dedicated to after-sales of Quintegia’s study Verona, Oct. 24, 2024 – DealerSTAT 2024 proclaimed BMW as the best brand in service according to dealers during the 4th edition of Service Day, confirming last year’s result. The German manufacturer was the brand that, according to Quintegia’s processing of…

Italy Progress Index 2024: Electric leaves Italy skeptical only number of columns grows but with few cars to recharge

Auto Ecosystem, Car ecosystem, Dealer Business, Electric, Research, Research

In the first 9 months of 2024, the electrification process in Italy has progressed hiccupily, with slowdowns and results far from expectations. This is the picture provided by Quintegia’s Italy Progress Index*, which – by systemizing the trends in charging infrastructures, registrations and the electric vehicle fleet – describes a complex situation that has not…

Service Day 2024: The “Generation After-Sales” program.

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

On October 24th and 25th, at the Centro Congressi Veronafiere, the only Italian 2024 event dedicated to service and offering concrete solutions for all operators. “Generation After-Sale” is the main theme of the 4th edition of Service Day, the Quintegia event, the brainchild of AsConAuto, scheduled for Oct. 24th and 25th at the Centro Congressi…

Law No. 108/2022: implications for auto distribution

Auto Ecosystem, Car ecosystem, Cross Industry, Dealer Business

fQuintegia, with the support of Findomestic Banca and Nobis Assicurazioni, presented an in-depth study on Law No. 108/2022, titled “La disciplina della distribuzione automobilistica,” at the latest Automotive Dealer Day in Verona. (Available only in Italian) This study, drafted… by Lawyer Marco A. Grilli of the Grilli Law and Tax Firm, offers a detailed analysis…

A Service Day 2024, three studies to discover new business opportunities.

Auto Ecosystem, Dealer Business, Events, Research, Research

The Quintegia event, born from an idea by AsConAuto, focuses on content and stands as the only dedicated event in Italy capable of capturing the sector and offering concrete tools and solutions to its leaders and operators. Service Day, scheduled for October 24th and 25th at the Centro Congressi Veronafiere, will be the stage where…

Service Management Academy: The New Frontier of Training for Automotive After-Sales

Dealer Business, People & Processes, People and processes, Training, Training

Automotive Dealer Day saw Quintegia and AsConAuto present the Service Management Academy, an intensive training program designed for after-sales professionals in the automotive industry. This course, designed to update and enhance skills, offers practical and concrete tools to tackle the current and future challenges of the industry.  Overview of the Automotive After-Sales Market  The automotive…

DealerSTAT 2024: Toyota Triumphs as the No.1 Brand for Italian Dealers

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

Toyota wins the 2024 DealerSTAT award as the No.1 brand for Italian dealers, breaking a three-year streak where Porsche was the award’s winner. This was revealed in the twenty-first edition of DealerSTAT, the annual study by Quintegia that measures the satisfaction level of dealers in their relationships with automotive manufacturers. At the top of the…

Automotive Dealer Day 2024: Innovation and Success for the Future of Mobility

Dealer Business, Events, People & Processes, People and processes, Technologies and Digital

The 22nd edition of the Automotive Dealer Day – House of Mobility concluded with significant results, confirming its role as a benchmark event in the automotive distribution industry in Europe. This year, we achieved outstanding results both in terms of participation and content, solidifying our role as a benchmark in the international landscape. Automotive Dealer…

The Quintegia Dealer Network Study reveals the evolution of Italian sales networks in 2024

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

At the beginning of the year, the Italian automotive industry witnessed a 7% reduction in dealers compared to 2023. This data appears from the Dealer Network Study, a study conducted by Quintegia that analyzed the situation of 31 of the most important automotive brands present on the market in Italy. Examining the impact of recent…

Electrification in Italy: Between Challenges and Progress Towards 2030

Auto Ecosystem, Dealer Business, Research, Research, Uncategorized

Italy is moving determinedly towards a more sustainable future, but the path towards electrification faces significant obstacles. According to the latest Italy Progress Index by Quintegia, our country is progressing towards the 2030 goal at a moderate pace, highlighting a notable delay. The National Integrated Plan for Energy and Climate (PNIEC) sets the ambitious target…

Service Day 2024: Generazione Post Vendita. The main theme of the fourth edition.

Auto Ecosystem, Car ecosystem, Cross Industry, Dealer Business, Events

The fourth edition of Service Day – the event by Quintegia born from an idea by AsConAuto, dedicated to dealer, authorized and independent repairers, automotive manufacturers, body shops and all companies involved in the after-sales chain – will take place from October 24th to 25th at VeronaFiere.“Generazione Post Vendita” is the main theme of the…

Between Growth and Transition: Analysis of the Top 50 Italian Dealers

Auto Ecosystem, Cross Industry, Dealer Business, People & Processes, Research

The Italian automotive landscape is showing signs of significant transformations, with the Top50 Dealers* representing an interesting point of observation According to analyses conducted by Quintegia, in 2022, these major industry players recorded a growth in their market share, reaching 30.2%, a figure that, thanks to recent acquisitions, will lead to a share of at…

Quintegia: Automotive Dealer Day becomes House of Mobility

Auto Ecosystem, Car ecosystem, Cross Industry, Dealer Business, Events

The key players in the international mobility system will meet in Verona from May 14th to 16th, at the new location of Halls 11-12 at Veronafiere. Automotive Dealer Day makes the change and internationalization process tangible and becomes House of Mobility – “Where Automotive Meets Mobility.” The only Italian event with an international scope, capable…

Sustainability and Purchase Choice: A New Paradigm

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

In the current landscape, environmental and social awareness is revolutionizing various sectors, including the automotive supply chain. According tothe “Automotive Customer Study 2023”,a significant 52% of respondents, owners of battery electric vehicles (BEVs), indicate that their decision to purchase an electric vehicle was strongly influenced by the desire to reduce environmental impact.. This figure rises…

Top50 Dealer Automotive: a decade that marks an +80% increase in average revenue, with a projection of further growth for 2022

Auto Ecosystem, Car ecosystem, Dealer Business, Events, Research, Research

340 million euros in average revenue in 2021 by the top 50 automotive dealership groups in Italy, with an overall market share that could exceed 30% in 2022. Top50 Dealer, Quintegia’s analysis that has been illustrating the performance of automotive dealerships in Italy for over twenty years, reveals this year that Top50 italian dealerconsidering the…

The crucial role of the dealer in the era of innovation in the mobility sector.

Auto Ecosystem, Car ecosystem, Dealer Business, Research, Research

The mobility sector is undergoing significant changes, making it essential to conduct an in-depth analysis of the dealer’s role, their value proposition, and how their services evolve to meet customer needs. The dealer is no longer just an intermediary; they have become a key element in the customer experience. Since 2018, Quintegia has conducted the…

New Brand and the Chinese “Uncertainty” in the Automotive Market.

Auto Ecosystem, Car ecosystem, Research, Research, Technologies and Digital

The automotive sector has always been in constant change, evolving with new technologies, consumer needs, and geopolitical shifts. However, recently, the market has seen particularly notable developments, especially in the electric car sector. According to recent ACEA analyses, in June, battery electric vehicle sales surpassed diesel car sales for the first time. An impressive result…

Quintegia presents the first study on ESG criteria in dealerships

Uncategorized

Italian dealerships focus on sustainability,but lack integrated planning with clear objectives. 66% of dealerships in Italy source sustainable and/or self-produced energy from renewable sources. In 21% of cases, environmental goals to be achieved have been identified and are monitored through precise KPIs, indicating that only this portion is well-prepared and attentive in the monitoring and…

Automotive Customer Study: Initial insights into automotive consumer trends and attitudes.

Auto Ecosystem, Car ecosystem, Research, Research

AUTOMOTIVE CUSTOMER STUDY 2023: BRAND NOTORIETY BIAS COLLAPSES, NEARLY 50% OF POTENTIAL CAR CUSTOMERS LOOK TO NEW INDUSTRY PLAYERS, 89% IF GEN Z IS CONSIDERED Sustainability, personalized sales experiences, vehicle ownership, and alternative forms of mobility take center stage in Quintegia’s study. From the Automotive Customer Study 2023, Quintegia’s research on automotive consumer trends and…

Automotive Dealer Day: Facts, Program, and Key Players

Auto Ecosystem, Car ecosystem, Cross Industry, Dealer Business, Events, Research, Training

Quintegia, the Center for Studies and Research focused on innovation and networking, reveals the contents and program of Automotive Dealer Day, an event it organizes and promotes for its twenty-first edition, taking place at Veronafiere from May 16 to 18, 2023. The theme “Mobility Leader”, which also titles the event, will anticipate future scenarios and…

Kick-off of the survey for the twentieth edition of DealerSTAT

Auto Ecosystem, Car ecosystem, Dealer Business, Research

This year DealerSTAT reaches an important milestone by celebrating its 20th anniversary! The Study, which gathers satisfaction levels of Italian dealership owners in their relationships with Manufacturers, has over the years contributed to focusing attention on the relationship between Manufacturers and Networks, stimulating discussions with the management of the brands and promoting alignment activities with…

The new narrative of the world of work.

Car ecosystem, Dealer Business, Events, People and processes, Training

Sudden and exponential change in required skills, radical transformation of work methods, the emergence of the need to talk about work in a different way. These are just some of the macro-trends that are reshaping human resource management in companies, turning it into a complex activity that must balance method and empathy, structure and flexibility,…